Water watchdog to meet in Exeter
PUBLISHED: 11:08 17 November 2008 | UPDATED: 10:01 10 June 2010
THE Consumer Council for Water Western is inviting members of the public to discuss the issue of water affordability at its next meeting in Exeter on November 27.
THE Consumer Council for Water Western is inviting members of the public to discuss the issue of water affordability at their next meeting in Exeter on November 27.
Charles Howeson, chairman of the Consumer Council for Water Western, said: "As customers face pressures from rising household costs, we have concerns that more customers may struggle to pay their water bills. In this meeting, we will be examining the level of support water companies have available for households in real financial trouble.
"Water bills in most of Devon and Cornwall are already higher than in other parts of England and Wales, and according to Government standards, water bills are unaffordable if they take up more than three per cent of a household's income. In Devon and Cornwall, up to a third of customers will be in this situation by 2010.
"Water companies have varying ways of dealing with the issue of affordability, and we will be comparing the types of support available to customers in the western region, as well as what water companies are doing to make sure that customers know these schemes are available."
The Consumer Council for Water Western represents consumers of South West Water, Wessex Water, Bournemouth and West Hampshire Water, Bristol Water and Cholderton and District Water.
The meeting in public will begin at 9:30 am on Thursday November 27 at the Mercure Southgate Hotel, Southernhay East, Exeter EX1 1QF.