Try this category
PUBLISHED: 07:00 09 March 2013
In reply to Mr D Lawash's letter in the Journal (February 21) asking for another category of Business Award to cover charity shops.
I would suggest that they could be catered for under the category Best Customer Services [public nomination – non management].
In this way Mr Lawash and/or other members of the public can express their appreciation of the very qualities of staff that Mr Lawash espouses.
Ian M MacQueen
Exmouth Chamber of Trade and Commerce