Refuse policy defended

PUBLISHED: 02:01 23 June 2008 | UPDATED: 09:10 10 June 2010

THE district council has defended its refuse collection policy after claims that stinking refuse had been left uncollected for three weeks. One Rolle Street resident said he repeatedly complained to EDDC, which said that contractors would pick up the refu

THE district council has defended its refuse collection policy after claims that stinking refuse had been left uncollected for three weeks.One Rolle Street resident said he repeatedly complained to EDDC, which said that contractors would pick up the refuse on Friday - but was left over the hot weekend and wasn't collected until Monday."The smell was pungent. I rang them several times and I had a visit from Environmental Health."The bags were ripped open, rubbish was strewn all over the street because of rats, cats and seagulls - it was a mess."He said it was unacceptable - but when I rang Street Scene they said that the open bags weren't their responsibility."He said he has asked EDDC for a rent rebate: "If my phone provider doesn't give the service I want a rebate - what's the difference?"Council tax has increased by 15 per cent in three years but my pay during that time has only gone up by six per cent, its getting stupid."I have contacted Hugo Swire about this because it is completely unacceptable."A spokesman for EDDC said: "Households were sent a leaflet explaining the programme. "It gave householders the new collection date for both their waste and recycled materials."Unfortunately, a number of households disposed of their leaflets - quite often in the recycling bins - without taking note."The Council has now delivered further leaflets to 1,500 homes in the areas of Exmouth where residents appear to have been unaware of the changes."She added that REACT teams have been clearing bags left on the incorrect dates, while contractors SITA have also been sending out crews."Inevitably, there will be residents who, however hard we have tried, have failed to understand the new system but we are confident that, very shortly, everyone will be aware, and supportive, of the new arrangements."Environmental Health visited one property which they said had inadequate arrangements for storing waste. "No immediate action was deemed necessary, and they referred the matter to Street Scene, whose officers are in discussion with the landlord about suitable provision for the storage and disposal of waste."Residents wanting to check their collection day can go to www.eastdevon.gov.uk, and type in their postcode.

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