Recall for potentially dangerous electrical timers

PUBLISHED: 12:08 10 March 2008 | UPDATED: 08:53 10 June 2010

DEVON County Council Trading Standards Service has today repeated a warning about potentially dangerous electrical timers that have been purchased by consumers in Devon, following a further incident of a timer switch apparently causing a fire.

DEVON County Council Trading Standards Service has today repeated a warning about potentially dangerous electrical timers that have been purchased by consumers in Devon, following a further incident of a timer switch apparently causing a fire.

The latest recent incident in Exmouth follows a similar fire in January when Trading Standards officers were called to a property in Woodbury. Luckily no-one was hurt in either incident as the fires were spotted before they spread.

A Trading Standards investigation is now underway and officers want to alert consumers who may have bought a "Greenbrook Electrical Wired-in Timer". Members of the public are urged to check if one of these timers is fitted in their home or the homes of relatives and friends.

Officers also want electrical stockists to recheck that the faulty timers have been removed from sale and returned to the supplier.

There has been a product recall on a range of seven models of timer, which are typically used in conjunction with hot water immersion heaters. Due to a manufacturing defect there is a risk that these timers could overheat, leading to scorching, and in some cases, smoke and fire in and around the airing cupboard, said Trading Standards.

If you have an immersion heater timer, or wire-in timer connected to another appliance, you are advised to check the make and model. The affected Greenbrook models are T21HA-C, T22HA-C, T23HA-C, T65A-C, T69A-C, T70A-C and T71A-C. Timers without the letter A in the model number (e.g. T21H-C) are not affected by the recall.

Councillor Brian Berman, Devon County Council's Executive Member for Communities, said: "If you think you have this brand of immersion timer fitted, we recommend that you check the serial numbers to see if it is one of the models affected. If you are worried about the safety of other products, the Trading Standards Service keeps a list of major product recalls and other useful information on its website. You can also get advice and information on a range of consumer issues by calling Consumer Direct on 08454 040506."

Greenbrook Electrical PLC, based in Harlow, has advised that all affected timers must be replaced, and should be turned off in the meantime.

Do not disconnect or replace the timer unless you are competent to do so. Contact Greenbrook Electrical on freephone 0800 389 9446 or by email at recall@greenbrook.co.uk if you think you have an affected installation, and to obtain a replacement if required.

Full details of the voluntary recall can be found on the Devon County Council website at www.devon.gov.uk/tradingstandards under 'Safety Warnings' recall notices for the date 26/11/2007.

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