Oppose cuts in South West ticket offices says unions

PUBLISHED: 13:52 03 August 2008 | UPDATED: 09:25 10 June 2010

SUNDAY, August 3: Rail unions RMT and TSSA are urging people to oppose South West Trains plan to cut ticket office opening hours at Axminster, Honiton, Yeovil Junction, Poole, Weymouth, Salisbury, Sherborne, Wareham and Parkstone.

Rail unions RMT and TSSA are urging people to oppose South West Trains' plan to cut ticket office opening hours at Axminster, Honiton, Yeovil Junction, Poole, Weymouth, Salisbury, Sherborne, Wareham and Parkstone.

The unions believe that:

· Ticket machines will not be able to offer the same range of tickets and fares and advice on ticket and fare options as that provided by staff.

· Machines may be vandalised or faulty. This could result in journeys being abandoned or passengers boarding trains without tickets leading to difficult situations between passengers and rail staff.

· The proposals could disproportionately impact on those passengers who have a disability.

· Many passengers will no longer be able to purchase their weekday tickets at the weekend causing not only inconvenience but also longer queues during peak time.

· Weekend closures will hit those who use trains for leisure and visits to friends and family.

· The proposals will heighten passenger security concerns.

The unions say passenger watchdog, Passenger Focus, has the power to object to the cuts. "If an objection is made then plans are referred to the Department for Transport for a final decision," said a union spokesman.

You can object to the cuts by writing to: Passenger Focus, Freepost, RRRE-ETTC-LEET, PO Box 4257, Manchester, M60 3AR no later than August 5.

You can also contact Passenger Focus at their website at www.passengerfocus.org.uk or email info@passengerfocus.org.uk

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