New shop owners say thanks to loyal patrons

PUBLISHED: 06:30 28 March 2016

Andy and Sue with Mollie at Budleigh Pets. Ref exb 11-16TI 7494. Picture: Terry Ife

Andy and Sue with Mollie at Budleigh Pets. Ref exb 11-16TI 7494. Picture: Terry Ife


A couple, who recently took over a Budleigh Salterton pet supplies shop, have paid tribute to loyal customers who have continued to support the business.

Andrew Armitage, 51, and his wife Sue, 50, recently took over Budleigh Pets, in Fore Street.

Sue has been running her dog grooming business, Pawz Dog Grooming, out of the shop for the past two years.

The couple are now looking to expand the business, with a home delivery service for certain products.

Former HGV driver Andrew is pleased with how shop regulars have welcomed them.

He said: “It didn’t take long to decide [to take over the business]. It’s got so much potential and, if someone else came in they may not want to do dog grooming – it was a way to secure Sue’s job.

“Because we own and run the shop, there’s more of a customer service focus.

“The customers have been very welcoming and supportive.

“People in Budleigh Salterton do support their businesses. They know if they don’t support, then their shops will go.

“We’re hoping to increase the products we sell. We want to get the products you cannot get in the supermarket.”

Andrew and Sue, from Exmouth, were given ‘first refusal’ on the business when it became available earlier this year.

Sue got into dog grooming after the couple adopted an unwanted springer spaniel Molly, now three years old.

In his previous job as a lorry driver for DHL Nisa, Andrew had overheard a colleague asking if there was anyone who wanted to adopt a puppy.

As a result, Sue decided to give up her job in conveyance and enrolled on a course to become a dog groomer.

Andrew was made redundant last year after 15 years with the company and, since then, has been combining agency work with helping Sue once a week.

Sue will continue to run Pawz Dog Grooming from the back of the business while Andrew runs the shop.

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