Last week the Journal reported that many residents could be struggling to heat their homes this winter. Now that the £20 Universal Credit coronavirus top-up has ended it has left many vulnerable people out of pocket. If you are affected by this change, who will you turn to for support in your local area this winter?

New figures from the Office for National Statistics show that more than 6,000 households in East Devon are in fuel poverty this year. The level of people claiming Universal Credit also rose over the past two years. In July 2019 nearly 2,500 people were claiming UC support. This year that figure has increased to almost 8,500 residents.

Citizens Advice in Exeter and East Devon can provide advice and support and has helpful frequently asked questions on their website concerning the Universal Credit cut. There is also information as to how many families can receive money-off meal vouchers for school children and money public transport this October half term.

A list of local community lifeline groups can be found on our website at www.exmouthjournal.co.uk

According to the charity, you might also be able to get £140 off your electricity bill under the 'Warm Home Discount Scheme' if you’re either:

  • Getting the guarantee credit part of Pension Credit
  • On a low income

Citizens Advice said: "Check with your supplier to see if they offer the Warm Home Discount - not all suppliers are part of the scheme.

"If you've applied for the Warm Home Discount but you switch supplier before you get the payment, you have to apply again with your new supplier. Your new supplier might have different rules about who gets the discount. This doesn’t affect you if you get the discount automatically, without having to apply."

You can find out more about the Warm Home Discount Scheme on GOV.UK.

"You might be able to get extra help and support from your energy supplier by signing up to the Priority Services Register," the group says. "You can sign up if you're a pensioner, disabled or sick, or if your energy network considers you 'vulnerable'."

They would be able to help you with things like:

  • Reading your energy meter
  • Moving your energy meter free of charge
  • Getting your bills sent or copied to someone else, eg a carer

Anyone who may be struggling to pay their heating bills this winter should visit their website at https://www.citizensadvice.org.uk or call 0808 278 7845.