Freeze announced for water bills

PUBLISHED: 09:45 28 November 2013 | UPDATED: 09:45 28 November 2013


South West Water has announced it is to is to freeze all its standard tariffs and standing charges for consumers and businesses until April 2015.

The company is the first water supplier in the UK to announce such a freeze, and says it is also proposing to keep average bill rises below inflation to 2020.

The South West saw bills fall by 7.3 per cent this year thanks to a £50 government contribution for all household customers, and ministers have indicated their intention to renew the reduction on an annual basis to 2020.

Chief Executive Chris Loughlin said: “We’ve talked to thousands of customers and businesses to prepare the best investment plan we can and they have told us consistently they don’t want to see any erosion in services but are worried by rising household bills now and in the future.

“We can help all household and business customers now by not putting a penny on any of our standard water and sewerage tariffs and standing charges until April 2015.”

The company has also announced investment to ensure all bathing waters affected by its sewer network reach the European Union’s new higher standards.

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