Exmouth shop shows community spirit helping the vulnerable during heavy snowfall

PUBLISHED: 12:42 07 March 2018 | UPDATED: 12:42 07 March 2018

Callands Budgens of Queen’s Drive on Exmouth seafront.

Callands Budgens of Queen's Drive on Exmouth seafront.


Callands Budgens of Queen's Drive on Exmouth seafront went the extra mile for its customers during the recent snowfall.

The local business, run by Exmouth’s Lucy Calland, her husband David and their family, offered a free delivery service to their regular customers during the heavy snowfall – many of whom are elderly and struggle to travel.

With no vehicle, the family went out on foot, ensuring their customers got the provisions they needed – and this was despite having been through their own recent struggle.

In February, the Journal reported how emergency services were called to the store on February 15, at 12.40am, after reports a van had collided with the shop front.

The vehicle had crashed into one of the stone clad piers causing it to crack and some of the stone cladding to crumble, while oil leaked from the vehicle and broken windows had to be boarded over.

A man was also taken to the Royal Devon and Exeter Hospital for treatment of non life-threatening injuries following the incident.

But despite this, when the ‘Beast from the East’ brought weather which stranded many vulnerable people in their homes, Lucy and her team sprang into action for the community.

She said: “We have been doing deliveries for elderly or infirm customers for nearly 10 years in Exmouth. It was clear people were struggling and, as a community store, we felt we needed to help.”

Although the store is on the seafront, Lucy was keen to point out the family weren’t just there for tourists on our seafront.

She continued: “We managed to make a few trips to our suppliers before it got too bad and we kept a certain amount of stock back to ensure anyone with small children got the milk they needed.

“We all mucked in and pulled together just like the majority of the Exmouth community, so it’s nice to help.

“But it wasn’t just us – there were people everywhere in Exmouth helping in their own way. There are still supply issues but I’m sure Exmouth will get back on track soon.”

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