Care home 'improving'

PUBLISHED: 15:10 02 October 2008 | UPDATED: 09:44 10 June 2010

MONDAY, OCTOBER 6: THE social care watchdog has said that an Exmouth care home, previously given a 'poor' rating because of concerns about residents' care, has shown improvement. The Mulberry Residential Home, in Isca Road, which looks after 25 elderly people with dementia,

THE social care watchdog has said that an Exmouth care home, previously given a 'poor' rating because of concerns about residents' care, has shown improvement.The Mulberry Residential Home, in Isca Road, which looks after 25 elderly people with dementia, was rated "poor" by inspectors from the Commission for Social Care Inspection (CSCI) during a spot-check in March.Inspectors highlighted incidents, including one of unexplained bruises on the arm of one resident.They were critical that the details of the incident had not been passed on to the Protection of Vulnerable Adults scheme. Another concern highlighted was how some patients were not given medicine - one resident had not been given antibiotics until two days after the home received them. However, in a more recent check in July, the inspectors said that the home had shown improvement and had seen a marked turnaround.It said people "can be confident" that the home would assess their needs before they moved in.Owner Peter De Groot said that the two concerns highlighted by the inspectors had been addressed, a new manager, John Cauldwell, had been appointed and staff had worked very hard since the March report and he was living in the home full time."John is an experienced mental nurse, and we have done extensive training in areas such as manual handling, medicine administration, first aid and dementia care," he said."We have improved staff supervision and tightened up our recruitment procedures," He added that more was being done to improve the home further: "(unrelated to the inspection) we have also renovated two of our bathrooms, one with a Parker sit-bath, and one with an electric reclining bath, so that we can better assist people with different levels of dependency."While these improvements were going on we have held back on admitting new residents, but we are now again admitting new residents."I would be happy to show anybody around the home who is interested. We are aiming for a good rating in the next report." CSCI ratings for homes around the country can be viewed on the organization's website - www.csci.org.uk

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