Tenants of East Devon District Council’s housing are being invited to become more involved with the service – including giving feedback on how well it’s run.
The council’s community development team have already run training sessions for tenant volunteers who want to ‘question, scrutinise, and monitor the actions and performance of the council and to reflect the wishes of residents’.
These sessions have covered topics such as the role of the Housing Ombudsman, an introduction to the Key Performance Indicators Dashboard, and the results of the Tenant Satisfaction Measures. Events in upcoming weeks will cover the interpretation and understanding of reports and data.
Councillor Dan Ledger, Cabinet Member for Sustainable Homes and Communities, said: "The council are focussed on ensuring that we improve our housing service wherever possible. This is one of an array of measures we are putting in place to make sure our tenants' voices are heard for the betterment of the service."
Tenants who want to share their thoughts and opinions, or who are interested in finding out more about how the housing service is run, are encouraged to contact the council through its website.
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