Friday, October 11, 2013
A SURVEY commissioned by East Devon District Council (EDDC) about itself shows the electorate is a ‘happy bunch’ – but only 25 per cent of people asked voiced their views.
The bid has revealed that that 72 per cent of people polled were satisfied with the way things are run at Knowle, with eight per cent dissatisfied.
Three thousand surveys were sent out and 753 replies were received.
Those who did respond were given the chance of winning £50 of shopping vouchers.
EDDC says that of the people surveyed:
70 per cent felt that the council provides value for money.
51 per cent felt that the council acts on what residents say against 49 per cent who disagreed.
43 per cent would speak positively about the council against 16 per cent who would not.
53 per cent were satisfied with off street car parking
40 per cent were satisfied with planning against 16 per cent who were dissatisfied.
Seventy-two per cent of people agreed the council was capitalising on the district’s natural landscape and countryside to attract visitors, 58 per cent agreed it was doing well on town regeneration.
Concerns were expressed around the need to retain the distinctiveness of the district’s towns and improve the quality of retail on offer, to try to deliver more jobs across the whole district and to protect the Area of Outstanding Natural Beauty and greenfield sites from development.
EDDC leader Paul Diviani said: “This is the first survey we have undertaken for several years and it will now be conducted on an annual basis. The results of the survey are invaluable and will inform future action the council needs to take. For this reason, we want to encourage as many people as possible to complete the survey year on year.”
Problems flagged up were dog fouling, street cleaning, combating weeds, reducing traffic, improving bathing water quality and a greater police presence - many of which fall outside EDDC’s control.
Satisfaction was sky high when it came to waste collection and recycling and parks and gardens also received the thumbs-up.
The most common area for improvement was asking for more frequent grass cutting.