Householders compensated in Honiton

10:41 22 February 2012

Honiton road works mhh 3133-06-12TI

Honiton road works mhh 3133-06-12TI

Archant

Small number to receive fixed payments from South West Water, in line with the company’s customer promise.

A small number of householders in Honiton are to be compensated by South West Water - because their supplies were cut off for longer than anticipated during recent roadworks.

Ray Griffin, of Dowell Street, is among those set to receive a fixed payment.

His water was off from 8am to 11.30pm on Sunday, February 3, and from 8am to 9.15pm the following day.

Workmen visited his home to reconnect the supply after he complained.

South West Water has since also sent a plumber to his house, at their expense, to check his toilet cistern.

Mr Griffin said he, initially, had trouble getting through to anyone at South West Water but is now more than happy with the service he received.

A spokeswoman for the water company told the Midweek Herald: “Where restoration of supplies takes longer than anticipated during the planned works, we automatically compensate customers in line with our customer promise.

“We apologise to residents inconvenienced while we complete improvements to the water network in Honiton.”

The £3.5million scheme is expected to be complete by the end of next month.

0 comments

Other News Stories

06:30

The amount claimed in expenses by East Devon MP Sir Hugo Swire during the last financial year has been revealed.

Read more
Yesterday, 13:52

This stunning view will become the outdoor ‘office’ for the new East Devon Pebblebed Heaths’ conservation manager

Read more
Yesterday, 12:30

The hunt is on to recruit two new local youths to sign up for the Rotary Youth Leadership Award (RYLA) course.

Read more
Yesterday, 10:28

An ‘unprecedented’ disaster that has left a lasting legacy in East Devon

Read more
Yesterday, 10:00

An Exmouth woman has been nominated for a national award after losing two stone in three months.

Read more
Tue, 17:39

Ricky Gervais has pledged to donate gig profits to animal charity Nowzad, which was founded in Exmouth,

Read more
Tue, 12:30

Rugby players from Exeter Chiefs visited Otterton Primary School this week.

Read more
Tue, 10:00

An ‘anti-motor home’ pensioner from Exmouth has hit out at a Good Samaritan’s plan to spread seafront cheer to strangers.

Read more
Tue, 06:30

A Brixington woman has described her Great Wall of China charity challenge as an ‘amazing’ experience.

Read more
Tue, 01:00

A Devon-based restaurant will become the first in 2017 to be given a top industry award.

Read more

Local Weather

Partly Cloudy

Partly Cloudy

max temp: 6°C

min temp: -1°C

Most Read News

Useful Links

Advertise in the Paper
Submit a Story
Subscriptions Order
Competitions
Photo Orders
Family notices
iwitness24
Google Plus
Facebook
Twitter
Reader Travel

Family Notices 24

Read Online

Image
Read the Exmouth Journal e-edition E-edition

Newsletter Sign Up

Local business directory

Exmouth's trusted business finder

Show Job Lists


Find planning applications