Householders compensated in Honiton

10:41 22 February 2012

Honiton road works mhh 3133-06-12TI

Honiton road works mhh 3133-06-12TI


Small number to receive fixed payments from South West Water, in line with the company’s customer promise.

A small number of householders in Honiton are to be compensated by South West Water - because their supplies were cut off for longer than anticipated during recent roadworks.

Ray Griffin, of Dowell Street, is among those set to receive a fixed payment.

His water was off from 8am to 11.30pm on Sunday, February 3, and from 8am to 9.15pm the following day.

Workmen visited his home to reconnect the supply after he complained.

South West Water has since also sent a plumber to his house, at their expense, to check his toilet cistern.

Mr Griffin said he, initially, had trouble getting through to anyone at South West Water but is now more than happy with the service he received.

A spokeswoman for the water company told the Midweek Herald: “Where restoration of supplies takes longer than anticipated during the planned works, we automatically compensate customers in line with our customer promise.

“We apologise to residents inconvenienced while we complete improvements to the water network in Honiton.”

The £3.5million scheme is expected to be complete by the end of next month.


Other News Stories

Yesterday, 12:30

Exmouth in Bloom has achieved silver gilt status in the national Britain in Bloom competition.

Read more
Yesterday, 11:30

There’s just a few days to go to Exmouth Means Business – the one-day networking event, aimed at businesses from Exmouth, East Devon and Exeter.

Read more
Yesterday, 10:05

Now that the ‘September Scramble’ at the start of the new school year is out of the way, here’s something to look forward to for parents and grandparents - Budleigh Big Band Night with AJ’s on Friday, November 4.

Read more
Yesterday, 09:51

The number of people claiming Jobseeker’s Allowance (JSA) in Exmouth went down in the month of September, figures have shown.

Read more
Yesterday, 06:30

East Devon’s MP has questioned a government minister on healthcare issues in Exmouth, including the potential loss of hospital beds, the possible sale of mental health facility St John’s Court, and the loss of out-of-hours GPs.

Read more
Yesterday, 06:30

A terrified schoolgirl was forced to run half-a-mile to escape after she was chased by a so-called ‘killer clown’ when she walked home through Phear Park.

Read more
Wed, 17:00

Devon’s Job Seeker’s Allowance (JSA) claimants fell by 101 to a new historic low between August and September.

Read more
Wed, 12:30

Exmouth Amateur Boxing Club has given care home residents an early Christmas present after donating £100 towards a festive outing.

Read more
Wed, 06:30

An Exmouth hostelry, whose owner boasts possibly the biggest collection of spirits in the country, has been awarded a title known as the ‘Oscars of the trade’ for its spirits bar.

Read more
Tue, 17:21

Devon Wildlife Trust (DWT) is bidding to bag a cash boost from the Tesco Bags of Help initiative to help improve a popular Exmouth nature reserve.

Read more

Local Weather

Partly Cloudy

Partly Cloudy

max temp: 13°C

min temp: 6°C

Most Read News

Useful Links

Advertise in the Paper
Submit a Story
Subscriptions Order
Photo Orders
Family notices
Google Plus
Reader Travel

Family Notices 24

Read Online

Read the Exmouth Journal e-edition E-edition

Newsletter Sign Up

Local business directory

Exmouth's trusted business finder


Show Job Lists

Find planning applications