Don't miss a story sign up to Exmouth Journal's FREE daily newsletter CLICK HERE

Householders compensated in Honiton

10:41 22 February 2012

Honiton road works mhh 3133-06-12TI

Honiton road works mhh 3133-06-12TI

Archant

Small number to receive fixed payments from South West Water, in line with the company’s customer promise.

A small number of householders in Honiton are to be compensated by South West Water - because their supplies were cut off for longer than anticipated during recent roadworks.

Ray Griffin, of Dowell Street, is among those set to receive a fixed payment.

His water was off from 8am to 11.30pm on Sunday, February 3, and from 8am to 9.15pm the following day.

Workmen visited his home to reconnect the supply after he complained.

South West Water has since also sent a plumber to his house, at their expense, to check his toilet cistern.

Mr Griffin said he, initially, had trouble getting through to anyone at South West Water but is now more than happy with the service he received.

A spokeswoman for the water company told the Midweek Herald: “Where restoration of supplies takes longer than anticipated during the planned works, we automatically compensate customers in line with our customer promise.

“We apologise to residents inconvenienced while we complete improvements to the water network in Honiton.”

The £3.5million scheme is expected to be complete by the end of next month.

0 comments

Other News Stories

Yesterday, 14:42

A drink driver from Exmouth who killed a 20-year-old man has escaped with a fine; the court said his driving ‘had not caused the accident’.

Read more

Gallery:Star Wars Day

Yesterday, 13:27
The Bennett family pose with s group of Stormtroopers at the Star Wars day at the World of Country Life on Monday. Ref exe 18-16SH 2980. Picture: Simon Horn.

Pictures at World of Country Life

Read more
Yesterday, 10:33
Deer in field.

People across East Devon have been warned not to touch young deer that appear abandoned in the countryside.

Read more
Yesterday, 09:36

Fire crews raced to tackle a malicious fire started in one of the wards at Exmouth Hospital.

Read more
Yesterday, 06:30
President John Bellamy and his wife Ann at the Maderia bowls club spring fayre. Ref exe 16-16TI 9390. Picture: Terry Ife

Exmouth Madeira Bowls Club is celebrating after raising more than £650 at its annual spring fayre.

Read more
Mon, 10:00
Woodbury Salterton primary school children have been involved in the RHS Rocket Science project this week. Pictured are year children from years two and six with the trays of seeds they planted. Ref exe 16-16SH 1540. Picture: Simon Horn

Primary school pupils are preparing to embark on a project of pure discovery.

Read more
Mon, 06:30
Dawn Hodge's injuries

This photograph shows the bruised and bloodied face of pensioner Dawn Hodge after she fell over a loose paving stone in Exmouth.

Read more
Sunday, May 1, 2016
Ben and Tim Lupton after the London Marathon.

The challenge of the London Marathon has been met by a number of Exmouth runners

Read more
Sunday, May 1, 2016
Wildlife on the Bowling Green marshes in Topsham. Photo by Simon Horn.

The Royal Society for the Protection of Birds (RSPB) has announced that renovation work has begun at its Bowling Green hide in Topsham.

Read more
Sunday, May 1, 2016
Residents at Bay Court Nursing Home celebrate the Queen's 90th Birthday. Ref exb 16-16AW 3586. Picture: Alex Walton

Residents at a Budleigh Salterton nursing home have celebrated the Queen’s 90th birthday.

Read more

Local Weather

Partly Cloudy

Partly Cloudy

max temp: 12°C

min temp: 7°C

Most Read News

Great British Life

Great British Life

Useful Links

Advertise in the Paper
Submit a Story
Subscriptions Order
Competitions
Photo Orders
Family notices
iwitness24
Google Plus
Facebook
Twitter
Reader Travel

Family Notices 24

Read Online

Image
Read the Exmouth Journal e-edition E-edition

Newsletter Sign Up

Local business directory

Exmouth's trusted business finder

HOT JOBS

Show Job Lists


Find planning applications