Help offered to solve TV interference in Exmouth
PUBLISHED: 10:00 18 April 2017 | UPDATED: 10:05 21 April 2017
© Didier Kobi
Exmouth residents are being advised where to go for help if they find new 4G phone masts have interfered with their television signal.
According to at800, a company set up under government direction to support affected households, because 4G signals sit next to the frequencies used by Freeview, they can cause interference.
Ben Roome, CEO of at800, said: “If you rely on Freeview for TV, we can arrange for one of our accredited engineers to visit homes to fix Freeview interference caused by 4G signals, free of charge. If you use Freeview alongside other TV services, we can send free filters which block mobile signals that are easy to fit to the aerial lead connecting to TVs and set-top boxes.”
The company also offers extra support for the elderly and those receiving disability premiums. Call 0808 1313800 or visit www.at800.tv/contact-us for more details.