Elderly Exmouth residents feel ‘trapped’ in their homes as block of flats is left without a lift for three months

PUBLISHED: 16:00 17 July 2017

The lifts at Morgan Court have been out of use since April

The lifts at Morgan Court have been out of use since April

Archant

‘Frightened’ pensioners at Morgan Court, in Rolle Road, speak out as East Devon District Council blames contractor

Morgan Court Morgan Court

Elderly residents say they have been left feeling ‘trapped’ in their homes after work to fit a new lift - due to take six weeks - has left them stranded for three months.

Pensioners with mobility problems, who live in upstairs flats in Morgan Court, Rolle Road, say they are frightened to leave their homes - fearing they might not be able to get back.

Residents were told in April work to replace the lift with new state-of-the-art ones would only take six weeks.

The lift has been out of use since, leaving residents having to use a stairlift which people claim breaks down ‘on a daily basis’.

One resident, who wanted to remain anonymous, said: “We’re trapped – there are people who have been stuck at home the whole of the time.

“It’s the middle of July and we still don’t have a lift.”

Another resident, 89, said she has to get Helping Hands Community Care to do her weekly shopping for her.

She said: “I am frightened that, if I go out and come back, the chairlift will be out [of use].

“Everyone’s having problems and they have had enough.

“The chair keeps going wrong – one day it works and the next it doesn’t.

“I go to get the chairlift and it’s not working – this is happening every week.

“I may go out shopping and when I come back the chair might not be working and there will be no-one there to help me.”

East Devon District Council (EDDC), which owns the building, has expressed its ‘regret’ at the situation, blaming contractors for the delay.

An EDDC spokeswoman said: “Despite all efforts by our project manager, the contractor has perpetually failed to deliver acceptable solutions, and failed to meet their own project deadlines.

“As an interim measure, the council instigated the installation of chairlifts on the stairwell. We acknowledge this is not an ideal solution and we will ensure that these are reliable and safe in the interim.

“Having failed a June target and with the contractor currently unable to provide a completion date, we are now considering legal action to resolve the problem at the earliest opportunity.”

Other News Stories

Budleigh Salterton’s former sorting office looks set to be transformed into a pub after fresh plans for the site were backed by town leaders.

Read more
Yesterday, 12:00

This year’s scarecrow festival in East Budleigh provided reminders of the village’s link to Sir Walter Raleigh who died 400 years ago.

Read more
Yesterday, 08:00

A town centre hair salon in Budleigh Salterton looks set to be converted into a two-bedroom flat after plans were approved.

Read more
Saturday, June 23, 2018

Exmouth’s annual celebration of diversity has added a new event for this year’s festivities.

Read more
Saturday, June 23, 2018

Your photos from East Devon sent in over the week via our image sharing website - iwitness24.

Read more
Saturday, June 23, 2018

A former Exmouth mayor has described the ‘emotional’ and ‘amazing’ moment she recently met her long, lost brother for the first time.

Read more
Saturday, June 23, 2018

Big crowds are expected to descend on The Strand, Exmouth, on Saturday, June 30, as the town remembers those who have fought for our country.

Read more
Friday, June 22, 2018

More than 200 people attended an annual garden fete hosted by an Otterton care home.

Read more
Friday, June 22, 2018

Exmouth in Bloom’s latest flower-filled boat has been named after one of the town’s former mayors.

Read more
Friday, June 22, 2018

An annual charity strongman competition has raised vital funds for a charity that supports those with disabilities or life-affecting conditions.

Read more

Comments have been disabled on this article.

Local Weather

Sunny

Sunny

max temp: 21°C

min temp: 13°C

Most Read News

Useful Links

Advertise in the Paper
Submit a Story
Subscriptions Order
Competitions
Photo Orders
Family notices
iwitness24
Google Plus
Facebook
Twitter
Reader Travel


Read Online

Image
Read the Exmouth Journal e-edition E-edition

Newsletter Sign Up

Exmouth Journal twice-weekly newsletter
Sign up to receive our regular email newsletter

Our Privacy Policy

Local business directory

Exmouth's trusted business finder

Show Job Lists


Find planning applications